The answers to the most common questions can be found:
- In the FAQs
- In the Support Documentation (especially the sync troubleshooting section)
For the fastest service, please check those resources before submitting a support request.
The vast majority of support requests during business hours (9:00 – 17:00 ET) are answered within 1 hour. If a call is necessary, one can be scheduled via email once your support request is answered.