Update Group Billing Address & Tax ID

Updating the email and/or mailing address for a group account can only be performed by the primary/billing administrator (by default, the user who originally created the group account). If you require a certain address and/or tax ID on your invoices, here is how to update it.

C Chad Updated October 22, 2026 2 min read

Steps

  1. Open the Manage Billing tab

    Click Manage Organization in the left rail, then open the Manage Billing tab. You can also get there from Settings & Billing by clicking “Manage Organization Billing”.

    The Manage Billing tab with the Open Billing Portal button below the seat steppers
  2. Click “Open Billing Portal”

    The button sits below the seat steppers. It opens your organization’s secure billing portal, hosted by our payment processor, Stripe.

  3. Click “Update information”

    In the portal, find Billing information and click “Update information” to open the address and tax ID form.

  4. Enter your address and/or tax ID and click “Save”
    info
    For tax IDs: once you select the tax ID country, the placeholder text shows the exact format required. If it includes a prefix or suffix, include it when you enter your VAT ID.