Update Group Credit/Debit Card

Updating the credit/debit card for a group account can only be performed by the primary/billing administrator of the group account (by default, the user who originally created the group account).

C Chad Updated October 22, 2026 1 min read

Steps

  1. Open the Manage Billing tab

    Click Manage Organization in the left rail, then open the Manage Billing tab. You can also get there from Settings & Billing by clicking “Manage Organization Billing”.

    The Manage Billing tab with the Open Billing Portal button below the seat steppers
  2. Click “Open Billing Portal”

    The button sits below the seat steppers. It opens your organization’s secure billing portal, hosted by our payment processor, Stripe.

  3. Add the new card

    Under Payment method, add the new card and enter the card number, expiration date, CVC, and ZIP. If the old card is still listed, make the new one the default so future charges go to it.