Google and Microsoft impose limits on the number of events that can be added/edited during an interval of time. (The number of events and the interval of time is intentionally vague in their documentation). If your account exceeds the limits, your sync will be temporarily disrupted until Google or Microsoft lift the restriction (again, the amount of time is not well defined in their documentation).
Unless your calendar has a very high amount of activity (e.g., if you are syncing many calendars into 1), rate limiting should not occur during normal operation (only when creating or editing sync connections).
Rate limiting is most likely to occur when:
- editing a sync connection; or
- creating and deleting multiple sync connections involving the same calendar within a short period of time.
- you have other syncing software running that is creating a loop. Please make sure you are not running other syncing software in parallel with CalendarBridge.
So if you must perform these actions, it is recommended to do so after hours.
If a calendar is currently rate limited, you will see a notification in your dashboard:
If this persists for more than 24 hours, please contact support.