Tag: calendar syncing

Declined events

Google calendar keeps declined events on your calendar, but has a setting to hide them: CalendarBridge cannot see whether you have chosen to hide declined events. Thus, calendarbridge will sync declined events with at “Declined:” prefix prepended to the subject of the event. If you subsequently delete the declined event from the source calendar, the […]

Deletes/edits of events are not syncing

Make sure you are editing the original event on the source calendar. Event copies created by CalendarBridge should be treated as read-only — editing or deleting an event copy will not sync back to the original event on the source calendar.

Setting up Calendar Syncing

On this Page Introduction Follow this section to configure syncing between calendars you have connected to your CalendarBridge account. (If you don’t have any calendars yet connected, see Connecting Google & Microsoft Accounts) About Sync Connections Sync connections are how you instruct CalendarBridge to copy events from one calendar to another. Events from the source […]

Editing a Sync Connection

Note: Editing a sync connection requires removing existing copies on your calendars.  This causes a lot of activity on your calendar and can lead to Google and/or Microsoft temporarily rate limiting your account. So it is best to avoid frequent edits, if possible. Learn more here. 1. Go to your syncs dashboard 2. Begin editing […]

Deleting a Sync Connection

Important Notes About Deleting a Sync Connection Deleting a sync connection will remove existing event copies that were created via that sync connection. If you are having trouble deleting a sync connection, it is most likely because we no longer have access to the calendar (which means we cannot remove the event copies we created). […]

Syncing Resource Calendars

Google Resource Calendars Option 1: Use a Super Admin account If you are a super admin of your Google Workspace tenant, then resource calendars should show up in your list of calendars (if it doesn’t, go to your Google Calendar settings and move it to “My Calendars.”) and you can create sync connections involving the […]

Only some events are syncing

Here are some things to check if it looks like some of your events are syncing, but not others: Were the missing events in the past at the time you created the sync? CalendarBridge syncs events starting from the beginning of the month in which the sync connection is created. The exception is recurring events […]

No events are syncing

On this page If you were able to successfully connect your calendars; and create a sync connection but it appears that nothing is happening, here are some things to check: Check your calendars in a browser (rather than an app) In case you are having local sync issues on your device, check you calendars in […]

Dashboard Error Messages

List of Dashboard Errors Could not authenticate with service This error message may appear after attempting to connect a google or microsoft account: This error message may be because: 1. Your Microsoft 365 is on a GCC High tenant. One way to tell if you company is on Microsoft 365 “GCC high” is that your […]

Duplicate Events

CalendarBridge is designed to not generate duplicates of your events. One was we achieve this is that we do not make copies of our own event copies.  If you think you have duplicates on your calendar, please read this article. Viewing both calendars looks like duplicates If you are viewing both the source and destination […]

Color coding not working

Color coding of event copies relies on the default Outlook category names — “Blue category,” “Green category”, etc. (The match must be exact and is case sensitive!). For users who have renamed their Outlook categories, here is how to get your event copies to the color you want. In Outlook, you can see the names […]

Known Issues with Recurring Events for Google to Outlook Syncing

There are two known scenarios that are not supported due to the differences in how Google and Microsoft implement recurring events: 1. Google will let you move an occurrence of a recurring event beyond the original end date of the series. Microsoft does not support this. 2. Google will let you have multiple occurrences of […]