Connect authorized domains to group account
Before you can create managed sync connections or preload calendars onto managed user accounts, your authorized domains must be connected to your group account. These steps must be performed by an admin of the group account.
Steps
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Wait at least 30 minutes
Wait at least 30 minutes after performing the steps in Authorizing Access for Managed Syncs.
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Open the Manage Domains tab
Go to https://calendarbridge.com/dashboard/organization and click the “Manage Domains” tab.
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Add the domain
Type the domain to be added in the textbox, check the radio button for whether it is a Microsoft or Google account, and check the box confirming that you have authorized access for managed syncs.
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Verify access
Enter an email address to verify that domain-wide authorization was properly completed. This needs to be a mailbox we can access (e.g., if you are using a security group, it must be in the security group). This address is only used to verify access — it will not affect your account.
If verification is successful, the domain is added to the group account and shows up at the top of the page:
Troubleshooting
If it is not successful you may see one of the following error messages:
- “Permissions not configured correctly, or user does not exist.” Confirm you have completed the steps to authorize access for managed syncs.
- “There was an issue adding your domain, please contact support.” This can have a variety of causes; we will work as quickly as possible to resolve it and get back to you.