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Group Admin Documentation
Core Concepts
Account Setup - Managed Users
Account Setup - Managed Syncs
Account & Billing
Go to User Docs

When I try to add a user, I get a “user already exists” error

The user you are trying to add, likely has a paid individual subscription. Please email the user’s email address to support@calendarbridge.com and request they be moved onto the group account. The user’s individual subscription will be canceled and a pro-rated refund will be issued to their payment method.