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Group Account License Types

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If you are not familiar with how CalendarBridge syncing works, read Syncing Overview before reading this article.

For group plans, CalendarBridge offers two types of licenses: (1) Managed User licenses and (2) Managed Sync licenses.

About Managed Users Licenses

Managed users licenses behave similarly to user licenses in Microsoft 365, Google Workplace, Zoom, etc. — the group administrator first purchases a user license, then assigns the license to a user. The assignment triggers an email to the user letting them know a CalendarBridge account has been created for them. The user then logs in to setup their own sync connections and scheduling links.

From the user’s perspective, the experience is largely the same as if they signed up as an individual, except:

1. For users on a group plan, the group administrator may have imposed restrictions on which information the user is permitted to sync between accounts (e.g., the admin may have set it such that the user can only sync “free/busy” and not any information from their calendar events).

2. For users on a group plan, the group administrator may have “preloaded” one or more calendar accounts onto the user account. The admin may preload a calendar account to:

a. save the user time during setup, since the user does not have to manually add those accounts (but the user will have to manually create any desired sync connections);

b. Allow the user to sync with someone else’s calendar. For example, a manager’s calendar account may be preloaded onto an assistant’s CalendarBridge account, such that the assistant can setup sync connections and schedulers for the manager.

To setup a group account with managed users licenses follow the steps in Getting Started with Managed Users.

About Managed Sync Licenses

Managed sync licenses enable the group administrator to centrally manage sync connections without users ever having to login (or even know CalendarBridge exists). There is, however, some additional setup required to be able to use managed sync licenses:

To use managed sync licenses, the global admin / super admin of the Microsoft / Google tenant must grant the CalendarBridge application calendar access. On Microsoft 365, this is called granting an “application permissions” (as opposed to “delegated permissions,” which is what managed user licenses use); on Google this is called “domain-wide delegation.”

For Microsoft 365, you can limit which calendars CalendarBridge has access to through a security group.

For Google Workplace, domain-wide delegation is just that – domain-wide, with no ability to restrict which calendars to which CalendarBridge has access.

To setup a group account with managed sync licenses follow the steps in Getting Started with Managed Syncs.

Choosing Between Managed User and Managed Sync Licenses

Managed users licenses will be required for any sync connections that involve a tenant/domain for which an application permission / domain-wide delegation cannot be granted. This includes personal calendars such as gmail.com, outlook.com, etc.

Managed Sync licenses are typically used in scenarios where a single company has users on multiple domains, such as:

  • users spread across multiple domains after a merger/acquisition;
  • user spread across multiple domains due to a parent and subsidiary relationship;
  • users spread across multiple domains due to a long-term consulting or join-venture project.

The advantages of managed sync licenses are:

  1. No end user involvement.
  2. For creating many sync connections, there is a bulk creation process where the admin simply provides a spreadsheet and the sync connections are created automatically.
  3. Application-level Oauth tokens are not affected by user password changes. (As opposed to managed users licenses, where a user will need to reauthorize CalendarBridge each time they change their Google or Microsoft password.)

You can also mix-and-match user licenses and sync licenses, if that works best for your organization.